INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Inara products sustainable?

At Inara, we prioritize sustainability by using eco-friendly materials and practices. Our products, such as bamboo toothbrushes, are made from renewable resources, and we avoid plastic packaging whenever possible. We also focus on creating long-lasting products to reduce waste.

Are Inara products vegan?

Yes, all Inara products are 100% vegan. We do not use any animal-derived ingredients in our formulations, ensuring our products are cruelty-free and align with a vegan lifestyle.

Do Inara products undergo animal testing?

Absolutely not. Inara is committed to being cruelty-free, and none of our products or their ingredients are tested on animals at any stage of development.

What chemicals are avoided in Inara products?

Inara products are free from harmful chemicals such as parabens, sodium lauryl sulfate (SLS), and other harsh additives. We use natural, safe ingredients to ensure the well-being of our customers and the environment.

What are solid colognes, and how do I use them?

Solid colognes are a portable and convenient alternative to traditional liquid colognes. They come in a compact form and are applied directly to the skin. Simply rub a small amount on your pulse points, such as wrists and neck, to enjoy a long-lasting fragrance.

What ingredients are used in Inara's luxury scented candles?

Inara's luxury scented candles are made with natural soy wax, cotton wicks, and essential oils for fragrance. They are free from synthetic chemicals and provide a clean, eco-friendly burn.

How do bamboo toothbrushes help the environment?

Bamboo toothbrushes are an excellent eco-friendly alternative to plastic toothbrushes. Bamboo is a highly renewable resource, and our toothbrushes are biodegradable, reducing plastic waste in landfills and oceans.

Are Inara cosmetics safe for sensitive skin?

Yes, Inara cosmetics are formulated with gentle, natural ingredients that are safe for all skin types, including sensitive skin. We avoid harsh chemicals and allergens to ensure our products are soothing and non-irritating.

What does 'cruelty-free' mean for Inara?

Being cruelty-free means that Inara does not conduct any form of animal testing for our products. We also ensure that our ingredient suppliers adhere to the same ethical standards.

How can I contact Inara customer support?

You can reach our customer support team through our website’s contact form, email us at support@inaragroups.com. We're here to assist you with any questions or concerns.

Where can I buy Inara products?

Inara products are available on our official website, as well as select retail partners and online marketplaces. Visit our website to find a store locator or shop directly online.

Does Inara offer international shipping?

Yes, Inara offers international shipping to many countries. Please check our shipping policy on our website for more details on available locations and shipping rates.

Can I return or exchange an Inara product?

We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, please contact our customer support within 30 days of receiving your order to initiate a return or exchange.

How do I know if an Inara product is right for me?

We provide detailed product descriptions, ingredient lists, and usage instructions on our website. If you have specific concerns or need personalized advice, our customer support team is always ready to help.

What initiatives does Inara take to ensure environmental responsibility?

Inara is committed to sustainability through various initiatives, such as using recyclable packaging, sourcing eco-friendly materials, and supporting environmental causes. We continuously seek to reduce our carbon footprint and promote a greener planet.

Feel free to reach out if you have more questions or need further assistance!

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